Mountain View Imports
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(93 Reviews)
Fred Rafilson, 08/21/2024I highly recommend Mountain View Imports. I've been bringing my BMW here for years. Alyssa is so knowledgable, helpful and customer service oriented. James is a masterful mechanic and a great guy who takes the time to explain the situation, understand my needs, and determine the best solution for me. Their pricing is certainly fair, and I trust them completely - which is so rare for an auto repair facility. I would never go anywhere else.
Get free Coupons
Take advantage of these great offers!
10% OFF
partners
